Job Overview
Our client is one of the leading global freight forwarding and logistics service provider and due to recent developments, they are looking for an Inbound Operator to join their Operations Team.
Broad Scope:
Import/Export Operator shall monitors and performs accurately operation and billing related duties performs Monthly closing
Key Responsibilities include:
– File pre-Alert and evidence docs and validate
– Run and manage In-transit List (Internal Master File)
– Verify Ship Information
– File customs declaration and transfer
– Monitor the status of shipments (Track and Trace)
– Update tracking information onto the system
– Duty payment verification and customs clearance Monitoring
– Ordering Truck interval and Monitoring plan and actual time
– Booking, monitoring daily deliveries and coordinating with the transport team
– Work closely with the client’s customer service team
– Truck W/H arrival Monitoring / Confirm and Managing GR (Good Receive)
– Validate billing information and update/adjust info on the system
– STO (Stock Transfer Order) / Export shipments Management
– Managing and Monitoring service provider performance (KPI)
– Regular reporting to Operation manger
Requirements:
- Previous experience working in 3PL / freight forwarding industry is essential
- Proven attention to detail and the ability to multi task
- Tertiary qualification is highly regarded but not essential
- Understanding of Australian Customs process
- Intermediate Office Suite skill (MS Word, Excel, Power Point, Outlook)
- Proven communication skills with highly developed analytical and problem solving skills
- Be punctual and possess a professional attitude
- Be highly responsible and reliable