Application deadline date has been passed for this Job.
DH & Associates
Job Overview
Logistics Customer Service
We are looking for a self-motivated IOD Officer to work at our client company at Bankstown NSW.
ESSENTIAL DUTIES / RESPONSIBILITIES
- *IOD(e-POD): After delivery, LSP needs to upload POD information in System.
- Prepare pending IOD report out of Cello system on daily basis
- Liaise with LSPs for status update and clarification
- Escalates issues and concerns regarding delivery issues
- Consolidate reports based on LSP status reports for analysis and presentation purpose
- Process IOD in Cello (Samsung in-house system) based on LSP confirmation
- Process partial IOD for returns following the return process
- Investigation and analyse IOD KPI failure cases
- Attend to ad-hoc inquiries from internal stakeholders and external partners or customers
REQUIREMENTS
- Above High School Degree
- MS Office skills (Word/Excel/Power Point/ suite)
- English advanced level
- Must living in Australia
Preference
- Work Experience in logistic company
- 3PL experience, tracking experience
- junior level
Job Type: Full-time
Schedule:
- Monday to Friday
Work Authorisation:
- Australia (Preferred)
Work Location: In person