IOD (e-POD) Officer

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DH & Associates
  • Post Date: 26/05/2023
  • Applications 0
  • Views 117
Job Overview

Logistics Customer Service

We are looking for a self-motivated IOD Officer to work at our client company at Bankstown NSW.

ESSENTIAL DUTIES / RESPONSIBILITIES

  • *IOD(e-POD): After delivery, LSP needs to upload POD information in System.
  • Prepare pending IOD report out of Cello system on daily basis
  • Liaise with LSPs for status update and clarification
  • Escalates issues and concerns regarding delivery issues
  • Consolidate reports based on LSP status reports for analysis and presentation purpose
  • Process IOD in Cello (Samsung in-house system) based on LSP confirmation
  • Process partial IOD for returns following the return process
  • Investigation and analyse IOD KPI failure cases
  • Attend to ad-hoc inquiries from internal stakeholders and external partners or customers

REQUIREMENTS

  • Above High School Degree
  • MS Office skills (Word/Excel/Power Point/ suite)
  • English advanced level
  • Must living in Australia

Preference

  • Work Experience in logistic company
  • 3PL experience, tracking experience
  • junior level

Job Type: Full-time

Schedule:

  • Monday to Friday

 

Work Authorisation:

  • Australia (Preferred)

 

Work Location: In person

Job Detail
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