Job Overview
We are looking for a self-motivated Logistic Customer Service Officer to work at our client company at Bankstown NSW.
OVERALL SCOPE OF THE ORGANISATION
Our client is incorporated to meet the growing demand in the market for efficient
Supply Chain Management (SCM) and logistics systems. They provide personalized
SCM/Logistics solutions aligned with the varying needs of companies based on
its own integrated Supply Chain & Logistics solution. Depending on the customers’ needs, various solution combinations are offered which ensures a steady information exchange among the solutions and connections within the systems.
ESSENTIAL DUTIES / RESPONSIBILITIES
- Liaise with LSPs for status update and clarification
- Escalates issues and concerns regarding delivery issues
- Prepare return or futile delivery report on daily basis
- Coordinate with internal stakeholders regarding re-delivery requirements
- Book re-delivery with LSPs once dates are booked/confirmed
- Process system upon confirmation of re-delivery
- Coordinate with returns team and Process returns Process
- Attend to ad-hoc inquiries regarding returns, re-delivery status etc
REQUIREMENTS
- Above High School Degree
- MS Office skills (Word/Excel/Power Point/ suite)
- English advanced level
- Must living in Australia
- Must have logistic/warehouse knowledge,
Preference
- Work experience in Multinational company
- Consumer electronics transportation control experience
- Sales logistic controller experience
Job Type: Full-time
Schedule:
- Monday to Friday
To apply, please submit your cover letter and resume to info@dhrs.com.au
Unsuccessful applicants will not be responded.
Job Type: Full-time
Experience:
- Inbound call centre: 1 year (Preferred)
- Outbound call centre: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Authorisation:
- Australia (Required)
Work Location: In person